Accessibility Statement for Florence Airport Authority

Effective Date: October 7, 2025
Version: 1.0

Florence Airport Authority is committed to ensuring digital accessibility for all visitors. Our goal is to comply with Title II of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act by meeting or exceeding WCAG 2.1 A and AA standards. We aim to provide an inclusive digital experience across our website and digital assets, making our content accessible to individuals of all abilities.

Scope of Accessibility Compliance

This statement applies to all digital properties managed by Florence Airport Authority, including:

• Official Websites: flyflo.us (WordPress platform, Elementor Pro page builder, and Formidable Forms)
• In-Terminal Displays and Systems: Flight information displays (OAG), visual paging, public Wi-Fi landing pages, and other information displays
• Online Services: LAZ (Parking Reservations)
• Social Media and Email Channels: Accessible emails and posts on Facebook, LinkedIn, and Instagram

Assistive Technology Compatibility

Our website is designed to be compatible with assistive technologies including screen readers, voice recognition software, keyboard navigation, and magnification tools. We regularly test compatibility with popular assistive technologies and work to resolve any identified barriers.

Ongoing Audits and Accessibility Enhancements

The airport conducts quarterly accessibility audits on our digital assets using automated tools (Acquia) and manual checks by certified accessibility consultants. During our compliance implementation period leading to full DOJ compliance by April 2027, we are prioritizing high-traffic areas and critical user functions, with remediation occurring in phases based on user impact and accessibility barriers.

Our current focus areas include:

• Flight Status Integration (OAG): Working with OAG to update the existing flight status integration to meet WCAG 2.1 AA compliance including keyboard navigation support and improved support for interactive mapping functionality
• Multimedia Accessibility: Providing captions and transcripts for audio and video content
• Document Accessibility: Providing PDF documents in an accessible format

Third-Party Content and Vendor Compliance

We actively monitor and collaborate with third-party vendors to ensure compliance with accessibility standards. When third-party content presents accessibility barriers, we will provide alternative access methods or direct assistance within five business days of notification. While we strive to achieve compliance across all areas of our digital presence, some third-party content may follow independent remediation timelines.

Additionally, our site may contain links to external websites outside of our control. If you encounter accessibility issues with third-party content, please let us know, and we will assist wherever possible.

Feedback Mechanism and Assistance

We value feedback from all users, particularly regarding accessibility. If you encounter any barriers on our digital platforms, please let us know. Requests for alternative formats or accessible assistance can be made using these options:

• Email: [email protected]
• Phone: +1 (843)-669-5001
• Accessibility Coordinator: Airport Director

Our team is committed to reviewing all feedback and responding within ten business days.

Alternative Formats

The Florence Airport Authority will provide alternative formats of non-accessible content upon request, including PDFs, images, and forms, in alignment with ADA and Section 508 requirements. We aim to provide these alternative formats within ten business days to ensure equal access. For urgent accessibility needs, please contact us directly by phone for expedited assistance.

Commitment to Compliance with WCAG 2.1 A and AA Standards

The Florence Airport Authority follows the Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA, as well as Section 508 requirements to ensure accessibility across all digital content. We are actively working to achieve full compliance with Department of Justice requirements by April 2027 and prioritize high-impact, frequently accessed content in our remediation plan.

Accessibility Statement and Legal Compliance Updates

This Accessibility Statement is reviewed annually by our legal team to ensure alignment with evolving accessibility standards, including any updates to WCAG, ADA guidelines, or Department of Justice requirements. Quarterly accessibility scans and remediation will be conducted to proactively address any newly identified compliance gaps.

Interim Accessibility Support

We acknowledge that certain existing content may not fully meet current accessibility standards during our compliance implementation period. These areas are under active review, and our team is working systematically to bring all content into compliance by the April 2027 deadline. We are committed to providing alternative access methods or direct assistance in the interim, and we will continue to update this statement as progress is made.

Governing Authority

This accessibility statement is issued by the Florence Airport Authority in accordance with federal accessibility requirements under Title II of the Americans with Disabilities Act and Section 508 of the Rehabilitation Act.

Contact Information:
Florence Airport Authority
Email: [email protected]
Phone: +1 (843)-669-5001
Website: FlyFlo.us

Thank you for supporting our commitment to accessibility and inclusivity.

Last Updated: 10/7/2025