Accessibility
FLO is committed to providing a safe, comfortable, and accessible travel experience for all passengers. On this page, you can find the services we provide to help you navigate the airport with ease.
Wheelchairs
If you or a loved one needs wheelchair assistance, please contact American Airlines at +1(800) 433-7400 or by visiting the American Airlines website. Their staff will be happy to ensure your travel needs are met. Wheelchairs are conveniently located next to the check-in counter for easy access.
Special Requests
For any special assistance requests, including mobility, medical, or other accommodations, please contact American Airlines directly. Their staff will be happy to help ensure your travel needs are met.
Complimentary Luggage Carts
Luggage carts are available throughout the terminal to assist passengers with easily transporting their bags. Please return carts to designated areas after use to help keep the airport accessible for everyone.
ADA Parking
ADA-designated parking spaces are available in all parking areas at Florence Regional Airport. These spaces are located close to the terminal entrance to provide convenient access for passengers with disabilities.
TSA Cares
For passengers who may need extra assistance going through security, you can contact TSA Cares. TSA Cares is a free helpline and support program that assists passengers with disabilities, medical conditions, or other special circumstances during the security screening process. To request assistance or learn more, contact TSA Cares at least 72 hours before your flight by calling +1 (855) 787‑2227 or visiting the TSA Cares website.